Privacy Policy is committed to providing quality services to our users and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.

This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website, from Shopify stores using our app, and from third parties. We collect your Personal Information for the primary purpose of providing our services to you, including offering personalized rewards, gathering feedback, and providing insights to our clients. We do not use this data for marketing purposes or disclose it to third parties not involved in the delivery of our service.

Feedback and Reviews

When you submit feedback through in return for rewards, you expressly consent for all feedback and associated personal information to be shared with the original store of purchase. This includes, but is not limited to, your name, contact information, and details of your transaction.

This feedback, along with any personal information shared, may be used by the store for various purposes, including but not limited to:

  • • Posting your feedback publicly on their store or other marketing materials.
  • • Internally reviewing customer service and product quality.
  • • Contacting you regarding your feedback.

By providing your feedback and accepting rewards, you authorize us,, and the store to use and share your feedback and personal information for these purposes. This consent serves as your agreement for the transfer of your information to the original store owner as part of the reward and feedback process.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Sensitive information will be used by us only:

  • • For the primary purpose for which it was obtained.
  • • For a secondary purpose that is directly related to the primary purpose.
  • • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information and feedback may be disclosed in a number of circumstances including the following:

  • • To the original store where you made your purchase and submitted feedback through, in accordance with this Privacy Policy.
  • • Third parties where you consent to the use or disclosure; and
  • • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at: